Who we are and how to contact us
www.air.global is a site operated by AIR Limited (“we“, “us”). We are registered in Jersey with company number 129914 and have our registered office at 22 Grenville Street, St Helier, JE4 SPX, Jersey.
The main trading address of our group is Festival Office Tower, in Dubai Festival City, 7th Floor, Dubai, UAE.
You can contact us by email to CorporateCommunications@air.global. If you have specific questions about this notice please email data.privacy@air.global.
Purpose of this notice
We respect your privacy and are committed to protecting your personal data. This notice tells you about how we collect, process and look after your personal data when you visit and use our site (regardless of where you visit it from) and tells you about your privacy rights and how you can exercise them. By using this site, users indicate their acceptance of this privacy notice.
What personal data do we collect/ process?
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Type/ Purpose |
How do we use this data |
Legal Basis For Processing |
How long do we keep this data?
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Who do we share this information with? Is it transferred and if so, to where? |
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Information you send to us via the “Contact” section |
If you choose to use our “Contact” section, we will use the data you provide in order to respond to your enquiry. |
Our legitimate interests in responding to your enquiry. |
We will only keep your information for as long as is necessary in order to manage your query – usually 12 months – but in some cases (for example where we need to obtain legal advice in order to respond to a complaint) we may need to retain a record of our communications for up to 6 years to comply with legal obligations. |
We will share your information with the parts of the AIR business, service providers and professional advisersthat will be involved in responding to your enquiry. We will not share it with anyone else unless we have your consent, are required to do so by lawor it is necessary to do so so we can enforce our legal rights or in connection with the sale of our business or its assets. |
Changes to this notice
We may update this privacy notice from time to time by posting a new notice on this site. Changes will not have retroactive effect so you will only be bound by them from the date on which the new terms are posted. Please refer to the date below to see if the terms have changed.
Third-party links
This site may include links to third-party websites, platforms, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third-party sites or services and are not responsible for their privacy statements, which we strongly encourage you to read when you leave our site.
Your legal rights
You have the right, at any time, to:
If you wish to exercise any of the rights set out above, please email us at data.privacy@air.global. Please be aware there may be circumstances where we are unable to grant your request (e.g. if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information).
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and verify your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to assist with our response.
Your rights of compliant
You have the right to make a complaint at any time to your local regulator for data protection issues. If you are resident in the UAE this is the UAE Data Office established under Federal Decree-Law No. 44 of 2021, the UAE regulator for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the data regulator so, please contact us in the first instance at data.privacy@air.global.
This privacy notice was last updated on 13 December 2022